Problem:
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Solution:
Installing the patched files for the affected versions will remedy the issue.
Installation Instructions
Archive file ‘Qnx Patches for HAREMB-1220 and 1221.zip’ contains folders for Niagara Ax 3.8 update 4 (r38), Niagara 4.4 update 3 (r44) and, Niagara 4.7 update 1 (r47).
- Unzip the zip archive into a temporary working folder.
- Make sure you have the corresponding version of Niagara Workbench installed.
- Copy the dist files from the folder (r38, r44 or r47) for that release into:
- <niagara_user_home> \ sw \ inbox
Note: <niagara_user_home> in N4 is your windows profile user folder \ Niagara4.x \<brandId>
Example:
C:\users\myUserName\Niagara4.7\tridium\sw\inbox
Note: In Ax the niagara_user_home is the location where you installed.
Example:
C:\Niagara\Niagara-3.8.401\sw\inbox
- Restart the version of Workbench you are updating.
- Connect to the platform of the device
- Open the Software Manager
- Observe the files are no longer in the inbox of the user home
- Commission the device using the “Commissioning Wizard”
- Make sure the “install/upgrade core software from distribution files” box is checked
- Confirm the version number of the dists being installed
Product | QNX Patches |
---|---|
Niagara AX 3.8u4 | OS Dist: 2.7.402.2 NRE Config Dist: 3.8.401.1 |
Niagara 4.4u3 | OS Dist: 4.4.73.38.1 NRE Config Dist: 4.4.94.14.1 |
Niagara 4.7u1 | OS Dist: (JACE 8000) 4.7.109.16.1 NRE Config Dist: 4.7.110.32.1 |