Below are many of our frequently asked questions. Please contact techsupport@activelogix.com if you need additional assistance related to your Periscope installation.
- Q. I have tagged my site(s) and data and created the necessary references / relations in Niagara. What do I do next?
A. You should now select which "sites" you want defined in Periscope. Navigate to Periscope's settings page and hit "Choose Sites" to make sure you have at least one site selected. - Q. I get a "404 Error" on my screen when first loading my dashboard. What's wrong?
A. Nothing is wrong, you just need to add a view to your dashboard! Click the '+' button at the bottom-left side of your dashboard to add a view, and begin building your dashboard!
- Q. I just updated my Periscope JAR/module, why won't my dashboard load now?
A. You must re-fetch your license after a JAR/module update. Navigate here for instructions on fetching your license.